Chief Product & Design Officer
We intend to create guidelines, examples and development kits that can help all administrations in offering digital services that are easy for citizens to use. We want to introduce a development logic and continuous improvement, given that digital products and interfaces must be a living entity that evolves together with the users' needs and digital innovations. The first step was the creation of Designers Italia.
The role of the Team
The objective of Designers Italia is to disseminate a culture of design in digital services that makes the citizen the focal point, in order to save time and money for the public administration and to raise the quality of the services. The digital transformation team has strengthened the existing project relative to the guidelines of the public websites by creating a platform - Designers Italia - that constitutes a meeting point between the world of design and the public administration. All documentation relating to the design guidelines should come from its alpha version and embrace all aspects of human-centred design: service design, user interface design, content design and user research. Designers Italia not only produces guides and kits for all public administrations, but directly follows some of the public "infrastructural" digital services such as PagoPA and SPID, whilst activating the creation of models for the different types of public websites, starting from a project dedicated to school websites.
From the blog
A prototype website for Italian Municipalities based on some of the best local experiences – 02/11/2019
A space for discussions about the design of public services.
For any contact request received from the media and journalists, the Digital Transformation Team’s press and communication office is the point of reference.
The site - set to be a meeting point between designers and the public administration - is born
Participation in the event dedicated to design
The first design system module for public sites
Tips and examples for structuring the information and services on public sites
Sketch libraries (with Sketch v47), kactus.io, Github for the UI collaborative kit
Start-up of blog on Medium, dedicated to the case histories of design in public services
Starting using Piwik as web analytics system for the public sector websites
A new approach for the web toolkit implementation, built upon Bootstrap 4
New frontend technologies for the web toolkit
A practical toolset to help designers building services for public websites
A Trello board for editorial workflow, tagging and language
A wireframe kit for public websites rapid prototyping
Mindmaps, card sorting and navigation trees
Tools for publishing and distributing an app on the App Store and Google Play
A new UI kit for the public sector websites with new and redesigned components
Complete coverage for the new UI kit components, built with Bootstrap library