We intend to create guidelines, examples and development kits that can help all administrations in offering digital services that are easy for citizens to use. We want to introduce a development logic and continuous improvement, given that digital products and interfaces must be a living entity that evolves together with the users' needs and digital innovations. The first step was the creation of Designers Italia.
The role of the Team
The objective of Designers Italia is to disseminate a culture of design in digital services that makes the citizen the focal point, in order to save time and money for the public administration and to raise the quality of the services. The digital transformation team has strengthened the existing project relative to the guidelines of the public websites by creating a platform - Designers Italia - that constitutes a meeting point between the world of design and the public administration. All documentation relating to the design guidelines should come from its alpha version and embrace all aspects of human-centred design: service design, user interface design, content design and user research. Designers Italia not only produces guides and kits for all public administrations, but directly follows some of the public "infrastructural" digital services such as PagoPA and SPID, whilst activating the creation of models for the different types of public websites, starting from a project dedicated to school websites.
From the blog
Designers Italia calls upon the world of design, both inside and outside the Public Administration – 06/04/2017
A space for discussions about the design of public services.
For any contact request received from the media and journalists, the Digital Transformation Team’s press and communication office is the point of reference.
The site - set to be a meeting point between designers and the public administration - is born
Participation in the event dedicated to design
The first design system module for public sites
Tips and examples for structuring the information and services on public sites
Definition of the Workflow and release of the 2017.1 guidelines
Sketch libraries (with Sketch v47), kactus.io, Github for the UI collaborative kit
Development of the UI Kit and alignment of the Toolkit to the UI Kit
Start-up of blog on Medium, dedicated to the case histories of design in public services
Tools for publishing and distributing an app on the App Store and Google Play
New front-end technologies for the web toolkit of public sites
Release of wireframe kit for rapid prototyping of public websites